The NHHI has set up automatic user tidy up rules in HHCApp to best manage the volume of users in the system.
The role of auditor will be removed if you:
- Have old session data (collected more than 2 years ago) AND
- Username was created more than 1 year ago AND
- Your last log in was more than 2 years ago OR you have never logged in
Your login will be deleted if you:
- Have NO data AND
- Username was created more than 1 year ago AND
- Your last log in was more than 2years ago OR you have never logged in
If you have been affected by this, please contact the hand hygiene lead for your organisation for assistance. If you are the organisation lead, please contact your jurisdictional lead. If your jurisdictional lead is unable to assist, then contact the NHHI Helpdesk.
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